Time tracking & invoicing for IT service providers.
Track time on Zendesk tickets, turn them into invoices automatically, and collect payments — all on your own infrastructure.
Self-hosted · No per-seat fees · Your data stays yours
Track time on Zendesk tickets, turn them into invoices automatically, and collect payments — all on your own infrastructure.
Self-hosted · No per-seat fees · Your data stays yours
Trusted by IT service providers who bill by the hour
Four things that save you hours every week.
Start a timer right in the Zendesk ticket sidebar. No separate app, no re-entering what you did.
Ticket details become line items automatically. Generate an accurate invoice in seconds, not hours.
Per-hour, per-project, or scope-based. Recurring invoices and retainers, or free-form — whatever fits the client.
Clients pay by card from the hosted invoice and can save their card for next time. GST/PST handled automatically.
"mylatinum cut our invoicing time from hours to minutes. The ticket-to-invoice flow is magic."
"We stopped paying $1,400 a year for Harvest. mylatinum does everything we need, self-hosted."
"GST/PST reporting used to be a spreadsheet nightmare. Now it's automatic on every invoice."
No per-seat fees. No monthly subscription. You own it.
Yes. You run it on your own server or infrastructure. Your data never leaves your control, and there's no per-seat subscription to pay.
A sidebar app adds a timer to every ticket. Start it when you begin work, and the ticket's details flow into the invoice line items automatically.
All three. Each project has a billing model — per-hour rate, a fixed project rate, or a scope-based amount. Recurring invoices and retainers are also supported.
You configure tax rates (GST, PST, HST, or any other). They're applied to invoices and reported automatically, so you have clean numbers for filing.
You email the invoice or share a hosted link. Clients pay by credit card online and can save their card for next time. Payments route through Stripe.
There's no lock-in. If you're on a hosted plan, cancel whenever. If you self-host, you own the software outright.